What is your turnaround time?

Our current processing time is 3-5 business days from the time you place your order. Once shipped, orders typically take 2-5 days to arrive via USPS.

Can my order be rushed?

Please email us at sales@shophazelindigo.com regarding rush order options. Expedited shipping options are available at checkout.

Do you offer discounts/coupon codes?

To stay up-to-date on the latest offers and promotions, join our newsletter and receive 20% off your first order. For all sales, giveaways, and behind the scenes, follow us on social media @shophazelindigo.

What is your return policy?

See our return policy here.

Do you accept custom orders?

Yes! Please email us at sales@shophazelindigo.com if there is anything you would like us to custom design for you!

How do I check my order status?

Just log into your account in the main menu to check your order status. You will also receive an email with the tracking number.

Where is my order confirmation?

You will receive an email confirmation within a few minutes of placing your order. Unfortunately these may go to your junk or spam folder. Be sure to add sales@shophazelindigo.com to your safe senders list to avoid this.

Can I change or cancel my order?

As long as your order has not shipped we can assist you with changes or cancellation. Please email us at sales@shophazelindigo.com. We will only respond to emails during business hours M-F.